Cookie Policy

myDEAC platform will change to myDelska this summer as a part of the rebranding process of DEAC and DLC data centers merging into a joint brand - Delska.

• Domain will change from my.deac.eu to my.delska.com.

• Manuals will move from howto.deac.eu to docs.delska.com.

We will keep you updated on the changes!

Cookie Policy


Last updated: June 25, 2024. “Digitālās Ekonomikas Attīstības Centrs” SIA, registration number 40003455216, legal and actual address: Cuibes street 17, Riga LV-1063 (hereinafter referred to as the “Delska”, “us”, “we”, or “our”) operates my.deac.eu (the “myDelska”) website (further on mentioned as “Website”). This cookie policy applies to the Website.

1. Definitions and key terms

1.1. To help explain things as clearly as possible in this Cookie Policy, every time any of these terms are referenced, are strictly defined as:

1.1.1. Cookie: a web browser saves a tiny quantity of data generated by a website. It’s used to recognize your computer, provide analytics, and retain information about you, such as your language choice or login information.

1.1.2. Company: when this policy mentions “Website,” “we,” “us,” or “our,” it refers to myDelska, which is responsible for your information under this Cookie Policy.

1.1.3. Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit myDelska and use the services.

1.1.4. Personal Data: any information that, directly, indirectly, or in conjunction with other information — including a personal identification number — provides for the recognition or identifiability of a natural person.

1.1.5. Services: refers to the services provided by myDelska as described in relative terms (if available) and on this platform.

1.1.6. Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

1.1.7. Website: my.deac.eu."’s” site, which can be accessed via this URL: my.deac.eu.

1.1.8. You: a person or entity that is registered with my.deac.eu to use the Services.

2. Introduction

2.1. To keep the Website running as efficiently as feasible and to provide online services and features to each guest, we use technologies that improve user ease and interaction. Cookies, pixel identifiers, local files, and scripts are examples of these technologies (hereinafter collectively referred to as “cookies”).

2.2. Cookies serve a range of functions. For example, they compute web statistics, provide online ads, and enhance our Website’s visitor experience. Because your privacy is essential to us, we’d like to inform you about the cookies we use on our website and why.

2.3. This Cookie Policy describes how my.deac.eu and its affiliates (collectively “myDelska”, “we”, “us”, and “ours”) use cookies and similar technologies to recognize you when you visit our website, which includes, but is not limited to, my.deac.eu and any related URLs, mobile or localized versions, and related domains / sub-domains (“Websites”). It describes what these tools are and why we use them, as well as the options for controlling them.

3.1. A cookie is a small text file that is kept on your computer or another internet-connected device to recognize your browser, provide analytics, and recall information about you such as language choice or login information. They are totally secure and will not run applications or send viruses to your device.

4. Why do we use cookies?

4.1. We use first-party and/or third-party cookies on our website for various purposes such as:

4.1.1. To facilitate the operation and functionality of our website and access features that are fundamental to a service;

4.1.2. To improve your experience of our website and make navigating around them quicker and easier;

4.1.3. To allow us to make a bespoke user experience for you and for us to understand what is useful or of interest to you;

4.1.4. To prevent fraud and authenticate users help ensure that only the actual owner of an account can access that account;

4.1.5. To analyze how our website is used and how we can improve the functioning of the website;

4.1.6. To identify future prospects and personalize marketing and sales interactions with them;

4.1.7. To collect data for analytical purposes that allows services to understand how you interact with a particular service;

4.1.8. To facilitate the tailoring of online advertising to your interests.

5. What type of cookies does my.deac.eu use?

5.1. Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are called “first-party cookies”.

5.2. Strictly Necessary cookies are necessary for our website to function and cannot be switched off in our systems. They are essential in order to enable you to navigate around the website and use its features. If you remove or disable these cookies, we cannot guarantee that you will be able to use our website.

5.3. Please see the list of necessary and statistical cookies currently used by myDelska:

Necessary:

Name Provider Purpose Expiry
SERVERUID my.deac.eu Session id cookie to identify user sessions for load balancing Session
sc my.deac.eu Used within my.deac.eu application for monitoring to diagnose, fix, and optimize the application 2 weeks
sentrysid my.deac.eu Used within my.deac.eu application for monitoring to diagnose, fix, and optimize the application 2 weeks
csrf my.deac.eu A CSRF token used to enhance security 13 months
JWTA my.deac.eu JWT authentication token cookie 5 min
JWTR my.deac.eu JWT refresh token cookie 8 hours
__stripe_mid Stripe Set by Stripe, the service we use to process payments, to allow prevention of fraud. https://stripe.com/en-lv/privacy 13 months
__stripe_sid Stripe Stripe is used to make credit card payments. Stripe uses a cookie to remember who you are and to enable to process payments without storing credit card information on its own servers. https://stripe.com/en-lv/privacy 13 months
sctz sctz Required functional cookie, used at certain stages of user session. session

Statistics:

Name Provider Purpose Expiry
google-analytics* Google Analytics Google Analytics 4 (GA4) is Google’s latest analytics property and attempt at providing a more privacy-friendly experience for users. Like previous versions released by Google, GA4 helps users discover and predict new insights by measuring customer engagement and traffic across their websites and apps. https://policies.google.com/privacy 13 months
cf_* Cloudflare Cookies provided by our web application firewall and content delivery network provider Cloudflare. https://www.cloudflare.com/cookie-policy 13 months
facebook-pixel* Meta The Meta Pixel is a code on our website that tracks user interactions to measure and enhance the effectiveness of our advertising campaigns. https://www.facebook.com/privacy/policies/cookies 12 months
reddit-uuid* Reddit We use Reddit ad cookies on our website to improve the effectiveness and relevance of our advertising campaigns on Reddit. These cookies help us understand user interactions with our ads, enabling us to optimize our advertising strategies on the Reddit platform. https://reddit.my.site.com/helpcenter/s/topic/0TO5c000001ULr8GAG/advertising-policies-and-billing 12 months

6. In general, we may use the following cookies on our Website:

6.1. Necessary Cookies

6.1.1. Cookies are required for our website to function properly. These cookies are required for essential features such as security, network administration, cookie preferences, and accessibility. You wouldn’t be able to use fundamental services without them. You can disable these by altering your browser options, but this may have an impact on how the Website works.

6.2. Performance and Functionality Cookies

6.2.1. These cookies are used to improve the speed and usefulness of our website but are not required for its operation. However, without these cookies, certain features, such as certain visual materials may become unavailable, or you may be required to input your login information each time you view the website because we will be unable to recall that you have previously logged in.

6.3. Functional cookies

6.3.1. These cookies are required to guarantee that our Website functions correctly. They are used to save preferences, identify misuse of our Website and services, and spread the burden on our servers, allowing our Website to remain operational. Certain features that you may require are not available without these cookies.

6.4. Cookies for web statistics

6.4.1. These cookies are used to identify which sections of our website are of interest to our users. This allows us to make our Website’s structure, navigation, and material as user-friendly as feasible. These cookies are used to I track the number of visitors to our web pages; (ii) track the amount of time each user spends on our web pages; (iii) determine the order in which a visitor visits the various pages of our Website; (iv) determine which parts of the Website should be changed; and (v) optimize the Website. Software from third parties (Google Analytics) may be used for these purposes. Information generated by the use of Google Analytics may be transmitted to and stored on a Google server in the US. Due to activated IP address anonymisation on the Website, Google will mask your IP address before collecting it.

6.5. Advertising cookies

6.5.1. Our Website may also permit third-party monitoring methods to gather data over time and across unrelated websites for the purposes of interest-based advertising. Third parties, for example, may use the knowledge that you viewed the Website to send you online advertisements for myDelska services on third-party websites. Furthermore, our third-party advertising partners may use information about you to give you targeted ads based on your overall online activity.

6.6. Other cookies

6.6.1. cookies that do not fall into one of the cookie groups listed above. One example is the merging of several cookies using a tool called Google Tag Manager.

7. How you can manage cookies?

7.1. Most browsers enable you to manage cookies via the’settings’ menu. However, limiting websites’ ability to establish cookies may worsen your general user experience because it will no longer be tailored to you. It may also prevent you from saving personalized preferences such as login details. Cookie management support sites are provided by browser developers in their products.

7.2. If you do not want our Website to keep cookies on your computer, you can configure your browser to notify you before certain cookies are stored. You can also configure your computer to reject most of our cookies or only certain third-party cookies. You can also revoke your permission to cookies by deleting any previously saved cookies.

8. Blocking and disabling cookies and similar technologies

8.1. Wherever you’re located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, and site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser’s help menu for more information.

8.2. Please keep in mind that if you refuse to allow cookies, we cannot promise that our Website will work correctly. It is possible that you will be unable to access certain features or even watch certain parts of the Website. Please keep in mind that you will need to adjust your options for each browser and gadget you use. Furthermore, such techniques will not function with non-cookie internet tracking technologies.

8.3. The steps for altering your preferences and cookies vary by browser. If required, use your browser’s help feature or click on one of the links below to access your browser’s user instructions.

9.1. We may change our Service and policies, and we may need to make changes to this Cookie Policy so that they accurately reflect our Service and policies. Please check the Website periodically to see any changes.

9.2. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Cookie Policy and give you an opportunity to review them before they go into effect.

9.3. Then, if you continue to use the Service, you will be bound by the updated Cookie Policy. If you do not want to agree to this or any updated Cookie Policy, you can delete your account.

10.1. By using our website, registering an account, or making a purchase, you hereby consent to our Cookie Policy and agree to its terms.

11. Errors and Omissions Disclaimer

11.1. my.deac.eu is not responsible for any content, code, or any other imprecision.

11.2. my.deac.eu does not provide warranties or guarantees.

11.3. In no event shall we be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence, or other torts, arising out of or in connection with the use of the Service or the contents of the Service. We reserve the right to make additions, deletions, or modifications to the contents of the Service at any time without prior notice.

12. General Disclaimer

12.1. The myDelska Service and its contents are provided “as is” and “as available” without any warranty or representations of any kind, whether express or implied. myDelska is a distributor and not a publisher of the content supplied by third parties; as such, myDelska exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via the myDelska Service. Without limiting the foregoing, myDelska specifically disclaims all warranties and representations in any content transmitted on or in connection with the myDelska Service or on sites that may appear as links on the myDelska Service, or in the products provided as a part of, or otherwise in connection with, the myDelska Service, including without limitation any warranties of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No oral advice or written information was given by myDelska or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, myDelska does not warrant that the myDelska Service will be uninterrupted, uncorrupted, timely, or error-free.

13. Contact Us

In case you have any questions about the cookies used on our Website: delska.com, please contact us: